I aim to get most computers up and running again on the same day (subject to hardware availability), sometimes certain issues take longer to diagnose and repair. If this is the case I will provide an estimated time frame of when you can expect it to be finished.
Onsite repairs can be carried out which is charged at a half hourly rate. If a more time consuming repair is needed to be carried out then you will have the option for it to be taken back to the workshop for repair, you will be notified if it would be more cost effective for you to be taken back to the workshop after diagnostics have been carried out.
Laptop hardware repairs have to be taken back to the workshop due to the small components that need to be disassembled.
Pick up/Drop off:
If this is more convenient for you then I will be more than happy to come take your computer away for repair and as soon as it is finished I will let you know and arrange a suitable time for it to be dropped back to you.
This is a free service within a 3 mile radius, travel charges apply thereafter.
Please contact me to let me know where you are based and I will then be able to give you a price.
If you would like to save on the cost you are more than welcome to drop the computer out to me at the workshop, please contact me beforehand to arrange a suitable time.
If the problem somehow can't be fixed, there is no charge*
*Excludes diagnosis fee. No fix no fee applies to repair costs only.